Per-Ticket Attendee Names

When this option is enabled on a ticket type, buyers are asked to enter a name (and optionally an email) for each individual ticket they purchase. This is useful for events where attendees are not the same person as the buyer — for example, corporate group purchases or team registrations.

Enabling attendee names on a ticket type

1. Go to Dashboard > Events > [Your Event] > Ticket Types.
2. Click Edit on the ticket type you want to configure.
3. Check Require attendee name per ticket.
4. Save.

Once enabled, a name field will appear at checkout for each ticket of this type in the buyer's order.

How it works at checkout

• Buyers must enter a name for every ticket that requires one before they can complete checkout.
• The attendee email field is optional.
• If a buyer purchases multiple tickets, a name field appears for each one.
• For free tickets, names are captured immediately. For paid tickets, names entered at checkout are stored and associated with tickets after payment is confirmed.

Updating an attendee name after purchase

Buyers can update attendee names on their ticket view page (/tickets/view) at any time before the event starts. Names are locked once the event begins.

To update a name:

1. Open your ticket confirmation email and click View Tickets.
2. Find the ticket and look for the Attendee Details form below it.
3. Enter the updated name and click Save Attendee Name.

Check-in and attendee lists

• The attendee name appears on the check-in scanner alongside the ticket code.
• Your attendee export (CSV) includes the attendee_name column.
• The Equaticket Public API (GET /api/v1/attendees) returns attendee_name and attendee_email fields on each ticket object.

Notes

• Attendee names do not affect QR code validity — the QR is tied to the ticket code, not the name.
• If no attendee name has been entered, the buyer's name is used as the fallback in the check-in scanner.
• You can mix ticket types that require names with those that do not within the same event.