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Sales Tax Collection and Reporting

Last updated May 19, 20263 min read
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Sales Tax Collection and Reporting

3 min read · Billing & Subscription

Sales Tax Collection and Reporting

Equaticket allows you to configure optional sales tax collection on your events. When enabled, tax is calculated at checkout, collected from buyers, and tracked in your dashboard for reporting.

What Is Sales Tax on Equaticket?

You can configure a sales tax rate on any event or event series. Equaticket will calculate and collect the tax from buyers at checkout — but you are solely responsible for remitting the collected tax to the appropriate tax authority (state, county, city, etc.).

Equaticket does not file tax returns or remit tax on your behalf.

What Rate Should I Use?

Use the rate that applies to ticket sales in your jurisdiction. Tax rates vary by location — consult a tax professional or your local government's website to find the correct rate for your event's venue location.

The rate must be between 0% and 30%.

Exclusive vs. Inclusive Tax

Exclusive (recommended): Tax is added on top of the listed ticket price. Buyers pay the ticket price plus tax. For example, a $20 ticket with 8.25% exclusive tax costs the buyer $21.65.

Inclusive: Tax is baked into the listed ticket price. The buyer always pays the listed price; a portion of that price is the tax. Useful when you want to show a round-number total. For example, a $20 ticket with 8.25% inclusive tax means the buyer pays $20 — of which $1.52 is tax.

You can optionally show buyers an "Includes Sales Tax" note at checkout when using inclusive mode.

How Tax Is Displayed to Buyers

  • Exclusive: Checkout shows a line item for the ticket subtotal, a separate "Sales Tax" line (with jurisdiction if configured), and the total.
  • Inclusive (show breakdown enabled): Checkout shows the total price with a note below: "Includes Sales Tax (Jurisdiction) — $X.XX".
  • Inclusive (show breakdown disabled): No tax line is shown; buyers see only the ticket price and total.

Refunds and Tax

When you issue a refund, Equaticket automatically refunds the tax portion proportional to the refunded ticket. Your dashboard tracks both gross tax collected and tax refunded separately, giving you the net figure for remittance.

Viewing Your Tax Data

Go to Analytics in your dashboard. If your events have collected any sales tax, you'll see a Tax Summary section showing:

  • Tax Collected (Gross): Total tax received from buyers.
  • Tax Refunded: Tax returned to buyers via refunds.
  • Net Tax Collected: The amount you owe to the tax authority (Gross minus Refunded).

You can also filter by a custom date range to match your reporting period. The CSV export includes these tax figures.

Individual event analytics pages also show a Tax Summary card when the event has collected tax.

Organizer Responsibility

Equaticket provides the tools to collect and track sales tax. However:

  • You are responsible for determining whether you are required to collect sales tax in your jurisdiction.
  • You are responsible for registering with the appropriate tax authority.
  • You are responsible for filing returns and remitting net tax collected.

When in doubt, consult a qualified tax professional.

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Sales Tax Collection and Reporting — Equaticket Organizer Help