Paying Monthly
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Paying Monthly
4 min read · Billing & Subscription
Paying Monthly
You can pay for a paid Equaticket plan in three monthly charges instead of one upfront payment. Starter is $29/mo, Growth is $79/mo, Pro is $189/mo.
This is not a month-to-month plan. Your commitment is still a quarter, and paying monthly is a way of paying for that quarter. All three payments are owed, which is what we mean by the 3-month minimum.
What it costs
| Plan | Pay monthly | Three months total | Same quarter, paid upfront |
|---|---|---|---|
| Starter | $29/mo | $87 | $87 |
| Growth | $79/mo | $237 | $237 |
| Pro | $189/mo | $567 | $567 |
The totals are identical. Paying monthly does not cost extra, and it does not cost less. It changes when the money moves, nothing else.
Your ticket allocation does not change
Paying monthly does not split your quota into thirds. A Starter organizer paying monthly has the full 750 tickets per rolling 90 days from day one, exactly like an organizer who paid $87 upfront.
How the 3-month minimum works
After your third payment the minimum is served. Your subscription then continues month to month at the same price, and you can cancel at the end of any month.
Renewals never extend the minimum. Once you are past it you stay past it. Continuing to pay monthly does not quietly start a new commitment.
Resubscribing starts a new minimum. If you cancel and later come back, that is a new subscription with a fresh 3-month minimum. The same applies after a pause.
Recent sales still count toward your allocation. Your quota runs on a rolling 90-day window, so tickets you sold before resubscribing still count against it. When you resubscribe we show you exactly how much room you have before you pay, along with the date your allocation next increases.
Changing plans during the minimum
- Upgrading takes effect immediately and starts a fresh 3-month minimum at the new plan.
- Downgrading waits until your minimum is served, then takes effect at your next renewal.
- Switching to upfront quarterly or annual is always allowed, at any time.
While you are inside the minimum, these changes are handled by us rather than through the self-serve billing portal. Contact us and we will sort it same day.
Pausing
Pausing is not available while you are paying monthly and still inside your minimum.
Pause works by letting your subscription lapse at the end of the current period, which on a monthly payment plan would end the commitment before all three payments are made. Once the minimum is served, pause becomes available exactly as it is on any other plan.
If you need a break sooner, you can switch to an upfront quarterly or annual plan, which restores pause eligibility. See Subscription Pause.
Cancelling
You can cancel at the end of any month once your 3-month minimum is served. Your access continues through the end of the month you have paid for.
During the minimum, the billing portal does not offer cancellation. If something has gone wrong or your circumstances have changed, contact us. The money-back guarantee below may also apply.
The money-back guarantee
Every paid plan includes a one-time, no-questions-asked full refund on your first payment. If you are paying monthly, that is your first monthly charge, and claiming it also ends the remaining payments so nothing further is charged.
Request it any time within your first billing period. The guarantee is available once per organization: if you claim it and later resubscribe, it does not apply again.
Common questions
Is this cheaper than paying quarterly?
No, and it is not more expensive either. The three payments add up to exactly the quarterly price.
Can I pay monthly on an annual plan?
No. Annual is a single upfront payment covering twelve months at 25% off. Paying monthly applies to the quarterly commitment only.
What happens if a monthly payment fails?
The same thing that happens on any plan: we email you, retry, and give you time to update your payment method before anything is interrupted. A failed payment does not cancel your commitment.
When exactly does my minimum end?
Your billing settings page shows the date. It also appears on the reactivation screen if you are resubscribing.
Still need help?
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