Skip to main contentSkip to main content
Equaticket
Sign inStart free

Organizer Help Center

How can we help you?

Guides for setting up events, managing tickets, and growing your audience.

Getting Started

Creating an EventGetting Started with EquaticketTrying the Demo

Events & Tickets

Access-Code Gated TicketsConversion Tracking with Meta PixelEmbed on FramerEmbed on Other Website BuildersEmbed on ShopifyEmbed on SquarespaceEmbed on WebflowEmbed on Weebly / Square OnlineEmbed on WixDirect Iframe EmbedEmbedding Tickets on Your WebsiteHow Refunds WorkIssuing Comp and Cash TicketsManaging OrdersModal Checkout ButtonPer-Ticket Attendee NamesHow to Create and Manage Promo CodesRecurring Event SeriesSelling Tickets at the Door (Door QR)Adding a Venue Map to Your Event

Payments & Stripe

Connecting Your Stripe AccountUnderstanding Account Health Banners

Check-in

Event Day ModeSetting Up Check-in for Your Event

Billing & Subscription

How Billing WorksOrganizer FeesPaying MonthlyPlans and PricingReferral Program (Bring a Friend)Sales Tax Collection and ReportingPausing Your Subscription

Integrations & API

Custom Email Sending (BYO Email)Email Integration (Kit)Outbound WebhooksUsing the Equaticket Public API

Account & Team

Audience Dashboard and Attendee ExportGDPR: Erasing a Buyer's DataManaging Your Team

Troubleshooting

Check-in TroubleshootingEmails Not Being ReceivedEmbed TroubleshootingTicket Counts Seem WrongFixing Stripe Account Problems

Buyers (FAQ)

I Didn't Receive My TicketsWhat happens if an event is cancelled?I Don't Recognize a Charge

FAQ

Frequently Asked Questions

Still need help?

Can't find what you're looking for? Our support team is here to help.

Contact Support

Was this article helpful?

Still need help? Contact Support

Organizer Help Center — Equaticket