Getting Started with Equaticket

Here is how to go from signup to selling tickets. Your dashboard home has a Getting started checklist that tracks your progress.

Step 1: Create your organization

The signup form asks for your organization name and a URL slug. The slug appears in every event link, for example equaticket.com/events/your-org/your-event. Your public organizer page is equaticket.com/organizers/your-org.

On the Free plan, verify your email address with the link we email you before you publish your first event.

Step 2: Create your event

Go to Dashboard > Events and click Create Event. A short card asks for a title, date and start time. That is enough to save a draft, and drafts are not visible to buyers.

The editor has three steps: Build event page, Add tickets and Publish. On wide screens a live preview of your event page sits beside the form. On smaller screens, switch between the Edit and Preview tabs.

For a walkthrough of each step, see Creating an event.

Step 3: Add tickets

On Add tickets, click Paid ticket or Free ticket. Give it a name, a price (for paid tickets) and a quantity. You can add several ticket types, such as General Admission and VIP.

Step 4: Connect Stripe (paid tickets only)

If any ticket costs money, connect Stripe before you publish. Payments go straight to your own Stripe account, and Equaticket takes no platform cut.

Go to Dashboard > Settings > Payments and click Connect Stripe. Stripe asks for your business details, bank account and identity. When you come back, the Stripe Account card shows whether you are ready to take payments. See Connecting your Stripe account.

Selling only free tickets? Skip this step.

Step 5: Publish

The Publish step shows a checklist of everything that must be true before your event goes live. Anything outstanding has a Fix this link. Choose Public or Unlisted, then click Publish event.

Copy your event link and share it, or put tickets on your own website. See Embedding tickets on your website.

Optional: event policies

To have buyers accept your own terms at checkout (for example a photography notice), open your event and go to the Policies tab.

What happens next

Buyers check out through Stripe, and the money goes to your Stripe account.
Buyers get their tickets by email, each with a QR code.
On event day, scan tickets from your event's Check-in tab or in Event Day Mode, a full-screen scanner for phones. See Setting up check-in and Event Day Mode.

Need help? Contact us.