Getting Started with Equaticket

Welcome to Equaticket! This guide walks you through the seven steps to go from signup to selling tickets.

Step 1: Create your organization

After signing up, you will be prompted to create your organization. Pick a name and a URL slug (e.g., equaticket.com/events/your-org). This is how buyers will find your event pages.

Step 2: Create your first event

Go to Dashboard > Events and click Create Event. Fill in your event details: name, date, time, timezone, location, description, and an image URL. Your event starts as a draft -- it is not visible to buyers yet.

Step 3: Add ticket types

On your event page, scroll to Ticket Types and add at least one. Set the name, price, quantity, and optional sale window dates. You can create multiple tiers (e.g., Early Bird, General Admission, VIP) and use the pricing ladder feature to automatically transition between them.

Step 4: Set policies (optional)

Under your event settings, you can add custom policies that buyers must accept at checkout (e.g., a photography consent form or age restriction notice). These are shown alongside the platform terms during checkout.

Step 5: Publish your event

Click Publish when you are ready. The system checks that you have at least one ticket type, a connected Stripe account (for paid tickets), and that your subscription is active. If any of your ticket types are paid, complete Step 6 (Connect Stripe) before publishing. Once published, your event gets a hosted page that is publicly accessible.

Step 6: Connect your Stripe account

If you are only selling free tickets, you can skip this step — Stripe is only required when you are charging for admission.

Equaticket uses Stripe Connect so that payments go directly to you. Head to Dashboard > Settings > Payments and click Connect Stripe Account. You will be redirected to Stripe to either create a new account or connect an existing one. Once Stripe confirms your account, you are ready to accept payments.

Step 7: Share your event

Copy your event page URL and share it on social media, email, or your website. You can also embed the ticket widget directly on your own site -- see our embedding guide for details.

What happens next?

• Buyers visit your event page, select tickets, and check out via Stripe.
• You receive payments directly into your Stripe account.
• Tickets are delivered via email with QR codes for check-in.
• Check-in — On event day, open Event Day Mode — a full-screen scanning interface your check-in team can run on any phone. Send staff a magic link so they can scan tickets without an Equaticket account. See Setting up check-in and Event Day Mode for setup instructions.

Your dashboard has an onboarding checklist that tracks your progress through these steps. Complete each one and you will be ready to go.