How Billing Works

Equaticket charges a flat subscription fee with zero per-ticket fees. You pay Stripe's standard processing fees (2.9% + $0.30) directly to Stripe -- we never mark up or touch your payment processing.

Plans and pricing

| Plan | Monthly equivalent | Quarterly | Annual (25% off) | Tickets/month |

|------|-------------------|-----------|-------------------|---------------|

| Free | $0 | -- | -- | 50 |

| Starter | $29 | $87 | $261 | 250 |

| Growth | $79 | $237 | $711 | 1,000 |

| Pro | $189 | $567 | $1,701 | 3,500 |

All paid plans are billed quarterly (minimum) or annually. There is no monthly billing option. Annual plans save 25% -- that is effectively one quarter free.

What every tier includes

All tiers -- including Free -- get unlimited events, ticket sales, an embeddable widget, custom branding, promo codes, basic check-in, order management, and refunds. The "Powered by Equaticket" attribution appears on all tiers. Paid tiers add check-in PWA with realtime sync, gate/zone management, BYO email domain, check-in analytics and data export.

Pro adds priority support with guaranteed 24-hour response time. Need more than 3,500 tickets/month? Contact us for Enterprise pricing.

Monthly ticket cap

The only hard limit is your monthly ticket cap. Here is how enforcement works:

• At 80%: You see a dashboard warning and receive an email heads-up.
• At 90%: A more prominent warning appears.
• At 100%: You cannot publish new events, but existing published events continue selling through the end of the month. We never block a buyer's purchase on a live event.

Caps reset on the 1st of each month at midnight UTC.

Upgrades and downgrades

• Upgrades take effect immediately. Unused time on your current plan is prorated as a credit toward the new plan.
• Downgrades take effect at your next renewal. You keep your current plan's features through the end of your prepaid period.
• Cancellation works like a downgrade to Free -- your access continues through the end of your prepaid period.

Money-back guarantee

Every paid plan includes a no-questions-asked full refund guarantee on your first quarterly payment. If Equaticket is not the right fit, request a refund any time within your first billing period and you will receive a full refund.