Adding a Venue Map to Your Event

When you pick your venue from the address suggestions, your public event page shows a Google Map of the venue with a Get directions link. The map only appears if you select a suggestion, so always pick one from the list.

Add your venue

1. In the event editor, open the Location section.
2. Under How will attendees join this event?, choose Venue. The map is only shown for venue events, not for Online or To be announced. Dates in a recurring series always use a venue, so this choice does not appear for them.
3. In Venue address, start typing the venue name or street address.
4. Select the right result from the suggestions.

Selecting a result fills in the venue address, city, state or province, country and the map location. It also fills in Venue name if that field is empty.

If you type an address and do not select a suggestion, nothing is saved: the address field keeps its previous value (or stays empty).

The map on your event page

The event page shows a Location card with the venue name, the city, the map, and a Get directions link below the map. The link opens Google Maps directions in a new tab (on a phone, this usually opens your maps app). Anyone who can view the event page sees the map.

Change the venue

1. In the event editor, click Edit next to the saved venue address.
2. Type the new venue and select it from the suggestions. The map updates to the new location.
3. To keep the old venue instead, click Cancel.
4. On a published or paused event, tick Notify attendees of this venue change if you want to email every confirmed ticket holder the new venue details.
5. Save the event.

Recurring event series

The series template has the same Venue Address search. Select your venue from the suggestions, and the chosen address appears as "Selected: [address]" below the field. New dates in the series use this venue. See Recurring Event Series for how template changes reach existing dates.

Search engines

When your event has a map location, Equaticket includes the venue coordinates in the event page's structured data, which search engines can read.

Frequently asked questions

My venue doesn't appear in the suggestions.

Try the street address instead of the venue name, or the other way round. If the place is not in Google's listings (for example, a private property or a new building), select the nearest street address and add directions in your event description.

The map shows the wrong place.

You may have selected a venue with a similar name in another city. Click Edit, search again including the city or postcode, and select the correct result.

I changed the address but the map didn't change.

Make sure you selected the new address from the suggestions and saved the event, then reload your event page. Typing without selecting does not change the saved venue.

Still need help? Visit the help center.