Adding a Venue Map to Your Event

When you add venue coordinates to your event, a Google Map embed appears on your public event page. Buyers can see exactly where your event is and tap "Get directions" to open it in their maps app. Coordinates are captured automatically when you select a venue from the address autocomplete.

Adding Your Venue

The venue address field in the event editor uses Google Places Autocomplete. As you type, matching venues and addresses appear in a dropdown.

When creating a new event: The autocomplete field appears immediately in the Location section of the event editor. Start typing a venue name or street address and select from the suggestions.

When editing a published event with a saved address: The venue address shows as a text summary. Click Edit next to the address to open the autocomplete field and change the venue.

When you select a result from the dropdown, Equaticket automatically fills in:

• Venue name (if it is a named location such as a theater or bar)
• Full street address
• City, state/province, and country
• Coordinates (latitude and longitude) — these power the map embed

Important: If you type an address and press Enter without selecting from the dropdown, coordinates are not captured and no map will appear on your event page. Always select a result from the autocomplete suggestions to get the map.

The Map on Your Event Page

Once coordinates are saved, a Google Maps embed appears on your public event page below the venue details. It shows a pin at your venue location.

Below the map, a Get directions link opens Google Maps directions to your venue in a new tab. On mobile, this typically opens the native Maps app.

The map is visible to anyone who can view your published event page, including before and after ticket sales close.

Editing Your Venue After Publishing

You can update the venue address on a published event at any time. If the venue changes:

1. Go to the event editor and click Edit on the venue address field
2. Type the new venue name or address
3. Select the correct result from the autocomplete dropdown
4. Save the event

The map on your public page reflects the new coordinates on the next page load.

Note: Editing the text in the address field without re-selecting from the autocomplete dropdown will clear the coordinates. Your event page will no longer show a map until you select a new autocomplete result. If you accidentally clear the map, repeat the process above and make sure to pick from the dropdown.

There is no automatic notification sent to existing ticket buyers when a venue changes. If your event is live and you move to a different venue, email your buyers directly to let them know.

Recurring Event Series

The venue map works the same way for recurring event series. The series editor has the same venue address field with Google Places Autocomplete. Select your venue from the dropdown and the address, coordinates, and venue name are all saved to the series template.

Unlike the event editor, the series editor shows the autocomplete field directly — there is no address pill or Edit button. The currently selected address appears as "Selected: [address]" below the autocomplete field once a venue is chosen.

See Recurring Event Series for how venue details and other template fields are inherited by individual event instances.

SEO and Structured Data

When coordinates are saved, Equaticket adds structured location data (GeoCoordinates) to your event page's metadata. This can improve how your event appears in Google Search results, including rich results that show location information directly on the search page.

Frequently Asked Questions

My venue isn't appearing in the autocomplete suggestions.

Try searching by the street address instead of the venue name, or vice versa. If the location genuinely isn't in Google's Places database — for example, a private property, temporary venue, or very new building — select the closest matching street address and add more specific directions in your event description.

The map is showing the wrong location.

This can happen if you selected a result that matched the name but not the right city — for example, two venues with similar names in different locations. Click Edit on the venue field, clear the entry, and retype more specifically. Include the city or postcode to narrow the autocomplete results, then select the correct one.

I changed the address but the map on my event page didn't update.

Hard-refresh the page (Cmd+Shift+R on Mac, Ctrl+Shift+R on Windows). If the map still shows the old location, confirm that you selected from the autocomplete dropdown when entering the new address — typing without selecting clears the coordinates and removes the map entirely until you complete a full autocomplete selection.

Does the venue map affect SEO?

Yes. Equaticket adds structured GeoCoordinates data to the page when coordinates are present. This can help your event appear in location-based search results and enables Google's event rich results, which sometimes display venue information directly in search.

Still need help? Contact support.