Selling Tickets at the Door (Door QR)

Door QR lets a walk-up buy a ticket on their own phone at your entrance. You display one QR code; they scan it, pay by card, and get a ticket that checks in like any other. No extra hardware or app is needed.

How it works

Every published event has a door page: a stripped-down checkout that skips the event details and goes straight to ticket selection and payment. The Door QR is a QR code that opens that page.

Buyers pay through your own Stripe account, exactly like online buyers, and receive the same ticket email and QR code.

Show the Door QR at your event

Open your event in the dashboard.
Click Door QR (next to your event's link). A window opens with the QR code for this event.
Display it where walk-ups can reach it: print it and tape it at the entrance, or show it full-screen on a phone or tablet.

Your door staff can also open the Door QR from Event Day Mode. Owners, admins and event managers find it in the "⋯" menu; check-in staff get a Door QR button directly.

Set a separate door price (optional)

Each paid ticket type has an optional Door price, separate from its online price. Use it if you charge differently at the entrance, for example a higher walk-up price.

Open your event and click Edit ticket types.
Open the ticket type and expand Advanced settings.
Enter the Door price. Leave it blank to charge the same price as online.

Once someone has bought at the door, the door price can't be changed.

Good to know

It's the buyer's phone, not yours. You never handle their card; they pay on the door page themselves.
Tickets are real tickets. A door purchase checks in through your normal scanner. See Setting Up Check-in and Event Day Mode.
The event must be published. The Door QR button appears only on a published event, and the door page sells only while the event is live.
Taking cash, or letting someone in free? Door QR is for card payments. For cash, comps, or a staff-only ticket type, issue the ticket from your event's Orders tab. See Issuing Comp and Cash Tickets.
Stripe must be able to take payments. If walk-ups can't pay, check your Stripe status first. See Stripe Account Issues.

Still need help? Contact support.