Selling Tickets at the Door (Door QR)
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Selling Tickets at the Door (Door QR)
2 min read · Events & Tickets
Selling Tickets at the Door (Door QR)
Walk-ups happen. Door QR lets someone standing at your entrance buy a ticket on
their own phone in under a minute — no extra hardware, no app, no cash handling.
You display one QR code; they scan it, pay, and their ticket is ready to check in
like any other.
How it works
Every published event has a door page at
/events/[your-org]/[your-event]/door — a stripped-down checkout built for the
entrance: it skips the marketing and goes straight to ticket selection and
payment. The Door QR is just a QR code pointing at that page.
Buyers who scan it pay through your own Stripe account exactly like online buyers,
and the ticket they receive checks in through your normal scanner.
Show the Door QR at your event
- Open your event in the dashboard and go to the event detail view.
- Click Door QR. A modal opens with the scannable code for this event.
- Display it where walk-ups can reach it — print it and tape it at the entrance,
or just show the modal full-screen on a phone or tablet.
The Door QR is also reachable from the Event Day Mode scanner (the "⋯"
overflow menu), so whoever is working the door can pull it up without the
dashboard.
Set a separate door price (optional)
Each ticket type has an optional door price field, separate from its online
price. Use it if you charge differently at the entrance (for example, a higher
walk-up price than advance sale). Set it when editing the ticket type; leave it
empty to charge the same price as online.
Good to know
- It's the buyer's phone, not yours. You're never handling their card — they
complete payment themselves on the door page.
- Tickets are real tickets. A door purchase produces the same QR ticket and
checks in through your normal scanner — see
Setting Up Check-in and Event Day Mode.
- The event must be published. The door page only works for a live event.
- Stripe must be connected and able to take payments. If walk-ups can't pay,
check your Stripe status first (see Check-in Troubleshooting).
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