One flat fee. No calculator required.

There isn’t one. You pay a flat subscription. Your attendees pay your ticket price. Stripe processes the payment at their standard 2.9% + $0.30. That’s it.

Paid plans get a pooled quota per quarter (750 on Starter, 3,000 on Growth, 10,500 on Pro), measured over a rolling 90-day window aligned with your commitment. The pool is shared across all your events: sell it all in one weekend or spread it out, it’s the same quota. As sales age past 90 days they roll out of the window and free up capacity automatically. The Free plan works the same way over a rolling 30-day window. Your dashboard shows live usage, and we’ll send you a heads-up at 70% and 90%. Every paid plan receives the same quarterly quota whether you pay monthly, quarterly, or annually.

Transactional email (tickets, confirmations, reminders) is pooled per quarter at three times your ticket quota: 2,250 on Starter, 9,000 on Growth, 31,500 on Pro. The Free plan includes 150 per 30 days. Ticket delivery, order confirmations, refund and cancellation emails always send, even at the cap.

Equaticket never adds a booking fee, service fee, or platform cut. Those line items appear as $0.00 on every checkout. Organizers may optionally configure a transparent organizer fee (for example to recover Stripe processing costs) that is shown to buyers as a clearly labeled line item before checkout. Equaticket receives none of that fee; it flows entirely to the organizer.

Yes. Paid plans commit to a quarter, and you choose how to pay for it. Pay monthly at $29/mo for Starter with a 3-month minimum, or pay $87 upfront per quarter. Annual billing saves 25% (pay for 9 months, get 12). The Free tier also lets you evaluate the platform for as long as you need before committing, and every paid plan comes with a full money-back guarantee on your first payment, no questions asked.

If you’re not happy after your first payment on a paid plan, we’ll refund it in full. No questions asked, no hoops to jump through. If you are paying monthly, claiming it also ends the remaining payments. Your account reverts to Free tier. It’s a one-time guarantee per organization.

All paid tiers (Starter, Growth, Pro) unlock the same features: check-in PWA with real-time sync, client-side HMAC verification, analytics + CSV export, gate/zone management, BYO email (connect your own Resend domain so transactional emails come from your brand), and team roles. The only difference between paid tiers is the quarterly ticket pool and priority support (Pro only). We keep it simple.

We never punish success, and we never block a ticket buyer at checkout. If your event exceeds your quota, sales continue uninterrupted and your buyers never see a limit. The quota is enforced when you next publish an event, not mid-sale: you’ll see an upgrade prompt on your dashboard, and upgrading takes effect immediately.

Yes. Upgrades take effect immediately with prorated credit for unused time on your current plan. Downgrades take effect at your next renewal; you keep your current features through the end of your prepaid period. You can also switch between paying monthly, quarterly, and annually when upgrading.

You connect your own Stripe account. When someone buys a ticket, the money goes directly to your Stripe account. We never touch it. Stripe handles payouts on their standard 2-day rolling schedule.

Create a free account and import your attendee list from Eventbrite, Luma, or TicketSpice. We re-issue tickets to every buyer automatically, with no re-purchasing, no quota impact, and no per-ticket charge. Many organizers run both platforms in parallel for one event cycle, then switch fully. Your data on Equaticket is yours to export anytime.