Switching to Equaticket
Switch platforms. Keep your ticket holders.
Available on every plan, including Free · No developer required
The problem we're solving
The #1 reason organizers stay on bad platforms
Most organizers know they're overpaying. They do the math, they see the savings, and then they stop.
Because they've already sold tickets for their next event.
Switching mid-cycle means leaving those buyers behind, or manually tracking down every attendee and asking them to re-purchase. Neither option is acceptable.
So they stay. Event after event, per-ticket fee after per-ticket fee.
Equaticket removes that roadblock entirely.
How the migration works
Here's how easy it actually is
No developer needed. No re-purchasing. No buyer confusion.
Export your attendee list
Download a CSV from your current platform. Eventbrite, Luma, and TicketSpice exports are detected automatically, no manual column mapping required.
Upload and preview
Drop your file into the Import tool on any event's Attendees tab. Equaticket shows you exactly what will happen: which tickets will be issued, which rows are duplicates, and how unrecognized ticket types will be handled. Nothing sends until you confirm.
Confirm and send
One click. Equaticket generates a new ticket for every imported attendee, complete with a QR code, and sends them a delivery email. Your buyers are ready to walk through the door.
That's it.
What your attendees experience
Your buyers won't even notice
From an attendee's perspective, this is just a ticket delivery email. It looks like any other ticket confirmation: your event name, their ticket details, a QR code ready for check-in.
They don't need to re-enter payment info. They don't need to create an account. They don't need to do anything except show up.
The details that matter
No gotchas. We checked.
We built the import tool the way we'd want it to work if we were the organizer.
Re-issue emails are not rationed
No plan restricts how many emails you send, so migrating 500 attendees sends every ticket email.
It doesn't use up your ticket allowance
Imported tickets are flagged separately and never count toward your plan's ticket allowance. You're not penalized for tickets you already sold somewhere else.
You see a dry run before anything sends
The validation step shows you duplicates, unmatched ticket types, and row-level issues before you commit. Nothing goes out until you say so.
Refunds route back to the original platform
If an attendee needs a refund for a ticket they purchased elsewhere, they'll be directed back to where they bought it. This keeps your Equaticket revenue reporting clean and accurate.
It works on every plan, including Free
You don't need to upgrade to migrate your attendees. The import tool is available to every Equaticket organizer.
Supported platforms
We speak Eventbrite, Luma, and TicketSpice natively
Equaticket automatically recognizes export formats from:
Eventbrite
the most common export format, fully supported
Luma
attendee CSV exports mapped automatically
TicketSpice
column headers detected and matched
Using something else? The import tool includes a manual column-mapping step so you can match your CSV fields to the right attendee data. If your platform isn't listed, it'll still work. It just takes one extra minute.
What you save by switching
Let's talk about what staying is actually costing you
At $1.79 + 3.7% per ticket (Eventbrite's standard fee), a $40 ticket costs you $3.27 in platform fees. On 500 tickets, that's $1,635. Gone.
On Equaticket's Growth plan, you'd pay $79/month. At 500 tickets, that's $0.16 per ticket.
The migration takes an afternoon. The savings are permanent.
= 501 tickets every 3 months.
Based on 167 tickets/month, you’d be on the
Starter plan at $29.00/month
(3-month minimum, paid monthly)
Total annual cost: $3,274
Stripe processing: $1.46/ticket
That’s just $0.17 per ticket in platform fees
- EventbriteBiggest savings$9,068/year
in total ticketing fees
Save $5,794/yearwith Equaticket vs. Eventbrite
- TicketSpice$4,910/year
in total ticketing fees
Save $1,636/yearwith Equaticket vs. TicketSpice
- Ticket Tailor$4,629/year
in total ticketing fees
Save $1,355/yearwith Equaticket vs. Ticket Tailor
Total Savings
$1,355 – $5,794/year
or $6,777 – $28,970 over 5 years
30-day money-back guarantee. Available once per organization within 30 days of starting a paid subscription. A refund ends your paid plan immediately and may pause future paid events. See the guarantee terms.
Calculations based on total fees. All platforms include payment processing via Stripe (2.9% + $0.30 per transaction) unless otherwise noted. Eventbrite bundles processing into their fee. Equaticket subscription billed monthly on a 3-month minimum. Competitor pricing verified October 2026. Sales tax and organizer-added fees can change a checkout total.
No credit card required. Migration tool included on every plan.
We'll help you do it
Not sure where to start? We're here.
Migrations can feel daunting, especially if you're mid-cycle on a big event. If you'd rather walk through it with someone than figure it out alone, reach out. We're a small team and we actually respond.
FAQ
Frequently asked questions
Can I import tickets for an event that's already published and selling?
Yes. The import tool works on published, paused, and completed events. You can import at any point, even if tickets are still on sale.
What if some of my ticket types don't match between platforms?
The dry-run preview will flag unmatched ticket types. You can map them to existing ticket types on your Equaticket event, or create new ones before you confirm.
Will my attendees know they were migrated from another platform?
No. The re-issue email looks like a standard ticket delivery from your event. It doesn't mention Equaticket's import system or your previous platform.
What if an attendee was already imported and I try to import them again?
Duplicate detection runs on email address + ticket type. Existing tickets are skipped automatically. No double-sending.
Do I need to be on a paid plan to use this?
No. The import tool is available on every plan, including Free.
What about attendees who need a refund?
Refunds for imported tickets need to go through the platform where the original purchase was made. Equaticket can't process refunds on orders it didn't collect payment for. That's the honest, correct behavior.
Your next event doesn't have to wait.
Start your first Equaticket event today. When you're ready to bring your existing ticket holders with you, the import tool is waiting.