Adding or Changing an Attendee Name

Some events ask for the name of the person using each ticket. You can add or change that name yourself any time before the event starts.

Open your tickets

Just bought? On the order confirmation page, click View Your Tickets.

Any time later:

1. Go to Find Your Tickets.
2. Enter the email address you used when you bought the tickets and click Send Magic Link.
3. Open the email and click View Tickets. The link works once and expires after 15 minutes, so request a new one if it has expired.

Change the name

1. Find the ticket. Below it is an Attendee Details box.
2. Type the attendee's full name.
3. Click Save Attendee Name. You'll see "Attendee name updated."

The new name shows at check-in. Your ticket's QR code stays the same, so you don't need a new ticket.

Good to know

• Names lock when the event starts. For a timed session, they lock when your session starts. After that, the Attendee Details box no longer appears.
• No Attendee Details box? The organizer hasn't asked for attendee names on that ticket type, or the event has already started. Contact the organizer if you need a change.
• Didn't get the email? Check your spam folder, and make sure you entered the same email address you used at checkout. See I Didn't Receive My Tickets.

Still need help? Contact support.