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Equaticket

Audience

Your attendees belong to you.

Every buyer who purchases through Equaticket is tracked in your audience dashboard — deduplicated, searchable, and exportable. No holdbacks, no upsells to reach your own audience.

No credit card required. Audience dashboard included on every plan.

Audience dashboard

Every buyer, one view

Your audience dashboard is a deduplicated view of every person who has ever bought a ticket from you.

One record per buyer

Each person appears once, regardless of how many events they've attended or tickets they've bought. Their order count, lifetime spend, and event history are all in one place.

Lifetime spend and order history

See total spend, number of orders, and which events each buyer has attended — across your entire event history, not just one event.

Searchable by name or email

Find any buyer instantly. Search by name or email address.

Always up to date

The dashboard updates after every purchase. Export immediately after an event closes to capture the full attendee list.

CSV export

Export your list, anytime

Click Export and download your full audience as a CSV — no approval required, no restrictions. The export includes buyer name, email, order details, ticket type, event, check-in status, and more. Your data is yours.

16 columns included

Buyer name, buyer email, attendee name, event, ticket type, order ID, amount paid, promo code used, check-in status, and more.

Audience Dashboard guide →

Email integrations

Sync to your email tool automatically

Connect Mailchimp or Kit and new buyers are added to your list the moment a purchase confirms. No manual imports, no CSV uploads, no lag.

Mailchimp

Buyers sync with first name, last name, event title, and ticket type as merge fields and tags. Your existing subscribers are never overwritten.

Kit (formerly ConvertKit)

Buyers sync with first name, last name, and custom fields for event and ticket type. Works with tags and automations you've already built.

What syncs

  • Buyer name (split into first and last name automatically)
  • Buyer email
  • Event title (as a tag)
  • Ticket type (as a tag)
  • Free ticket orders sync the same as paid orders

What doesn't sync

  • Refunded orders — removed buyers are not automatically unsubscribed (manage list hygiene in your email tool)
  • Per-ticket attendee names — only the buyer (the person who completed checkout) syncs

Email Integrations guide →

Custom email sending

Send from your own domain

By default, Equaticket sends ticket confirmations from noreply@mail.equaticket.com. With BYO Email (available on paid plans), you can send from your own domain — so buyers see tickets@yourvenue.com instead.

  • ·Connect your own Resend account and sending domain
  • ·All transactional emails (confirmations, reminders, refunds) route through your account
  • ·Your email cap still applies — BYO email changes the sender identity, not the volume limits

Custom Email Sending guide →

GDPR compliance

GDPR-ready data erasure

If a buyer requests deletion of their personal data, you can process the request directly from your dashboard — no support ticket, no waiting. Erasure anonymizes the buyer's record across all orders and tickets, permanently.

  • ·Find the buyer by name or email in your audience dashboard
  • ·One-click erasure — owner and admin roles only
  • ·Financial records are retained for accounting compliance; identifying information is removed
  • ·You are the data controller for your attendees. Equaticket does not accept direct buyer deletion requests.

GDPR Data Erasure guide →

Platform comparison

Platforms that hold your audience hostage

 EquaticketEventbrite
Export your full attendee listAlways, no restrictionsVaries by plan
Attendee data used to market other eventsNeverYes — your event listed alongside competitors
GDPR erasure via your dashboardYes — one-click, no support ticketOrganizer-dependent

Equaticket has no marketplace. Your attendees are not visible to other organizers or used to promote other events. Full comparison →

Own your audience from day one.

Start free — no credit card required, your first 50 tickets are on us.

Create your account

No credit card required. Cancel anytime — no contracts.